Shipping
We aim to dispatch all orders within 1–3 business days from our Australian fulfilment centre.
Orders are shipped via Australia Post standard delivery and typically arrive within 3–5 business days after dispatch depending on your location.
Once your order has shipped, you’ll receive tracking details via email.
Returns
We understand that sometimes a product may not be the right fit for your home or routine.
That’s why we offer a simple 30-day money-back guarantee from the date your order arrives.
To start a return, simply contact our support team and we’ll help guide you through the process.
The Allova Countertop Faucet Water Filter System also includes a 1-year warranty for added peace of mind.